Privacy Policy

Privacy Policy

1-800-PET-INSURANCE.COM Privacy Policy

1-800-PET-INSURANCE.COM is committed to respecting the privacy of our users. We strive to provide a safe, secure user experience. This Privacy Statement sets forth the online data collection and usage policies and practices that apply to the 1-800-PET-INSURANCE.COM website and does not apply to information we collect in any other fashion.

1-800-PET-INSURANCE.COM contains links to other Web sites over which we have no control. We are not responsible for the privacy policies or practices of other Web sites to which you choose to link from our Sites. We encourage you to review the privacy policies of those other Web sites so you can understand how they collect, use and share your information.

Collection and Use of Information by 1-800-PET-INSURANCE.COM

In some areas of 1-800-PET-INSURANCE.COM, we request or may request that you provide personal information, including your name, address, email address, telephone number, credit card number, social security number, contact information, billing information and any other information from which your identity is discernible. In other areas, we collect or may collect demographic information that is not unique to you such as your ZIP code, age, preferences, gender, interests and favorites. Sometimes we collect or may collect a combination of the two types of information. Examples of areas on 1-800-PET-INSURANCE.COM where we collect personal or combined personal and demographic data are pages where you can open an account, sign up to use a service, post a resume or profile, or purchase an upgrade service.

We also gather or may gather certain information about your use of 1-800-PET-INSURANCE.COM, such as what areas you visit and what services you access. Moreover, there is information about your computer hardware and software that is or may be collected by us. This information can include without limitation your IP address, browser type, domain names, access times and referring Web site addresses, but is not linked to your personal information.

We may sometimes afford you the opportunity to provide descriptive information about yourself, but it is solely up to you whether you furnish such information. If you do provide such information, you are thereby consenting to the use of that information in accordance with the policies and practices described in this Privacy Statement. For example, such information may be used for the purpose of determining your potential interest in receiving email or other communications about particular products or services.

If you choose to use our referral service to tell a friend about 1-800-PET-INSURANCE.COM or refer a job posting to a friend, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit 1-800-PET-INSURANCE.COM or view the job posting. We do not store this information.

Our Use of Your Information

We use the information we gather on 1-800-PET-INSURANCE.COM, whether personal, demographic, collective or technical, for the purpose of operating and improving 1-800-PET-INSURANCE.COM, fostering a positive user experience, and delivering the products and services that we offer.

If you have provided consent for us to do so, we may also use the information we gather to inform you of other services or to ask your opinion of current services or potential new ones.

We may use your contact information in order to send you email or other communications regarding updates at 1-800-PET-INSURANCE.COM, and information on new 1-800-PET-INSURANCE.COM opportunities which may be of interest to you. The nature and frequency of these messages will vary depending upon the information we have about you.

In addition, at the time of registration for a account, you have the option to elect to receive additional communications like free informational newsletters from us relating to topics that may be of special interest to you, such as issues related to caring for an elderly parent.

We have areas on 1-800-PET-INSURANCE.COM where you can submit feedback. Any feedback you submit in these areas becomes our property, and we can use such feedback (such as success stories) for marketing purposes or to contact you for further information.

Choices Regarding the Disclosure of Personal Information to Others

We do not disclose your personal information to third parties, or your combined personal and demographic information or information about your use of 1-800-PET-INSURANCE.COM, except as set forth below.

  1. We disclose information to third parties if you consent to such disclosure. For example, if you indicate that you would like to receive information about the opportunities, products or services of third parties, we supply your contact information to third parties such as employers, recruiters, data aggregators, marketers or others for the purpose of sending you email or otherwise communicating with you. We use data we have about you (such as the interests and preferences you have expressed) to determine whether you might be interested in the opportunities, products or services of a particular third-party.
  2. We disclose information to companies and individuals we employ to perform functions on our behalf. Examples include hosting our Web servers, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These companies and individuals will have access to your personal information as necessary to perform their functions, but they may not share that information with any other third party.
  3. We disclose information if legally required to do so, if requested to do so by a governmental entity or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect our rights or property or our affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.
  4. We disclose and transfer information to a third party who acquires all or a substantial portion of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, in the event we become the subject of a bankruptcy proceeding, whether voluntary or involuntary, we or our trustee in bankruptcy may sell, license or otherwise dispose of such information in a transaction approved by the bankruptcy court.

Other Uses of Information

We also share aggregated anonymous information about visitors to 1-800-PET-INSURANCE.COM so we can understand the kinds of visitors to 1-800-PET-INSURANCE.COM and how those visitors use 1-800-PET-INSURANCE.COM.

Personal Information on Resumes and Profiles

Since 1-800-PET-INSURANCE.COM is a matching making site between those seeking care and care providers, information regarding your personal profile and resume are available to other members and non members. Anyone who accesses the website will have access to your personal profile for searching purposes. If you disclose your personal contact information, real name etc. on your personal profile then anyone who access our website will have access to this information.

We are not responsible for the use made of personal profiles and resumes by third parties who access such resumes while they are in our searchable database. However, the portions of your searchable resume (not your contact information) that are automatically made public in your 1-800-PET-INSURANCE.COM profile are accessible to anyone who uses 1-800-PET-INSURANCE.COM service. You may remove your resume and delete your profile on 1-800-PET-INSURANCE.COM at anytime, but, employers, recruiters and others who have access to 1-800-PET-INSURANCE.COM may have retained a copy of your personal profile information in their own files or databases. We are not responsible for the retention, use or privacy of resumes or profiles in these instances.

Posting to Public Areas of 1-800-PET-INSURANCE.COM

Please remember that if you post any of your personal information in public areas of 1-800-PET-INSURANCE.COM, such information may be collected and used by others over whom we have no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of 1-800-PET-INSURANCE.COM.

Use of Cookies

We use “cookies” to help personalize and maximize your online experience and time online. A cookie is a text file that is placed on your hard drive by a Web page server.

You may have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline all cookies if you prefer. Alternatively, you may be able to modify your browser setting to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis.

Security of the Personal Information

We have implemented commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.

When you place an order online at 1-800-PET-INSURANCE.COM, your credit card information is protected through the use of encryption, such as the Secure Socket Layer (“SSL”) protocol. SSL makes it difficult for your credit card information to be intercepted or stolen while being transmitted. We use a service company to process credit card transactions.