Trupanion Reviews

Trupanion Reviews

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Sep 14th 2010 @ 2:22PM Filed under: Pet Insurance Reviews

If you currently use or have previously used Trupanion to insure your pet, please let us know how your experience has been with them.

Please leave your honest review below and try to be as detailed as possible. Your review can help our users select which insurance provider to use for their pet.

7 Reviews left for “Trupanion Reviews”

  1. George S says:

    terrible service after 1 year a 70% increase in cost and we filed no claims until after the increase. They do not cover any Vet visit charges even if your pet is sick it gets taken off the claim check Big disappointment

  2. Marius says:

    I had my dog insured with Trupanion since when he was
    3 1/2 month old. I had 6 claims one was within the 30 days (I have not claim this one in Trupanion added it when I faxed them all the records for the dog) the claim where anywhere from $12, $15, $22, $30, $70 to $425 (this last one for X-Rays) and they spread over a period of 4 months from the initial insurance date. All of the claims where rejected Trupanion saying that all of the problems he had where pre-existing conditions therefore the is no payment for the claims. When I called to cancel the policy they did not wanted to cancel it and it took me 2 days of calling to finally have the policy cancelled. I have spent more time to cancel the policy than to sign up. This is a company you should steer clear from it. All the best and keep your pets safe.

  3. Paige says:

    I filed my first claim 1 weeks ago and just received an email letting me know the claim has been completed and on reimbursement is on its way. I am very satisfied with how fast the claim was processed (especially since it was the first claim made for this pet) and the amount reimbursed!!

  4. Julie M. says:

    We’ve had Trupanion Pet Insurance for just over a year now and cannot recommend them highly enough!! They cover everything except pre-existing conditions, including breed specific and genetic conditions. They pay their claims promptly and everyone we’ve spoken to is very nice. They are the best pet insurance available!!

  5. Cindy says:

    I have nothing but good things to say about Trupanion…It saved my life as well as my dog’s.
    For years 14 in all with my last wonderful pet companion, but I had no insurance and if I had had it then our family wouldn’t have had to go without to save my girl…and may be just may be she would have had a better quality of life…So now with the smarts of having had to already use this insurance alot with our new pup…I would never change a thing…I watch other’s with no insurance and they struggle with the bills and/or decisions of whether to do the expensive treatments…where as I will never have to make that horrible decision again…If you love your pets give them the gift of your love carry pet insurance you won’t regret it ever…They’ll love you for it….

  6. Elain says:

    I used to have pet plan which I think changed to pet secure on my dogs…seemed every time I submitted a claim there was 100.00 deductible on things they did cover, but mostly I realized they hardly covered anything because I would submit and get declined..anyway we just purchased in July a little male american cocker spaniel (Tucker) to be a friend for our cavalier king charles spaniel (Lilly)…I immediately put trupanion on him on recommendation from our vet..I called Trupanion with my skeptism and questions …which were all handled in a very professional manner from the rep I spoke with…in August our dear little Tucker became very ill, very fast. He had a blockage in his colon..we had to call the vet in at 2am in the morning..he is fine now..and my vet submitted my vet bill for me and my forms and I was paid 90% within 5 days..I must say I couldn’t believe it…no hassles etc I had called trupanion to inquire on the coverage because I thought surely this won’t all be covered..I didn’t even know if I was thru the waiting period yet…but I was by 24 hours how lucky is that. Anyway Trupanion thank you very much…I recommend you to everyone I know who is a pet owner and I sign your praises constantly…keep up the good work..thank God we found your company…hugs and kisses from Tucker…in NB Canada

  7. Amanda says:

    I love Trupanion. Great customer service. Whenever I need to put in a claim, I fax the claim form over and I have a check for 90% back in my hands in a week or less. I highly recommend them.

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