AKC Pet Health Reviews

AKC Pet Health Reviews

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Sep 14th 2010 @ 2:09PM Filed under: Pet Insurance Reviews

If you currently use or have previously used AKC Pet Health to insure your pet, please let us know how your experience has been with them.

Please leave your honest review below and try to be as detailed as possible. Your review can help our users select which insurance provider to use for their pet.

17 Reviews left for “AKC Pet Health Reviews”

  1. Arlene says:

    The AKC insurance is a RIP OFF — The provide you with nothing at all. Do your homework and find a good provider, they exist – it is just not with the AKC.

  2. DJ says:

    I had this insurance, it was horrible. I thankfully found a good insurance provider who actually pays claims promptly and delivers exactly what they say. This is a concept the AKC has failed to learn. They only denied my claims, had very rude customer service, took forever to even process the claims. The caps on the insurance is not adequate should you have a sick pup. Isn’t that why we have the insurance? Well it is one of the AKC loop holes in getting out of claim payment. Then the premium increases are ridiculous. Check out other providers since my experience with AKC is horrible. I do now have an excellent provider who pays prompt and has outstanding customer service. My point, don’t be fooled with the AKC name. You can have good insurance — my experience is — just not with the AKC

  3. Shannon says:

    This is the worst insurance, very expensive, very unorganized provider. My experience has been one disappointment after another. They have very many “fine print” exclusions. They represented one thing, clearly delivered another (denied claims). After actually having to utilize this insurance with claims lost by the AKC, rude customer service, denied claims for coverage I thought I had, I cancelled with them and now I have credible coverage with a provider who does not have the “Gimmicks” the AKC does. Good thing I did this since my puppy has dysplasia, the AKC would have never paid for it. My new provider thankfully does and let me tell you I am well over $5,000 in expense. So WATCH OUT for the $5,000 maximum with this provider. Now my pups are in good hands with insurance since the AKC is no longer provides insurance with them. READ, READ and READ again the fine print. Don’t fall for the name as I had, because you know what — the joke was on me.

  4. Ron says:

    STAY AWAY! Poor customer service. Lost documentation, and reluctance and refusal to pay for simple examinations. Cust my losses and cancelled on my first simple claim. Emails,phonecalls and escalations to the AKC had no effect. Horrible experience.

  5. Karen says:

    THE WORST!!! I have had the policy for a year and agree with everyone who has had a bad experience. They have never paid a claim. No matter what the diagnosis is they say it’s a pre-existing condition. Their premiums are very high and you get nothing in return. Their customer service is belligerent and unhelpful. They could not care less if you cancel the policy. They don’t even ask you the reason why. The AKC should be ashamed to be associated with this company. FIND ANOTHER PET INSURANCE COMPANY. I agree with Brady’s Mom: They offer the illusion of coverage. Read her comments. Everything she says is accurate. Beware.

  6. LYNN says:

    I had this insurance, it was just the “WORST” coverage out. They deny, misplace, have rude customer service and offer a gimmick of coverage. I dropped this insurance. Can you believe they even offer auto insurance? Not in a 1,000,000 would I ever patronize this insurance provider. In the end with the pet insurance, I had nothing but the expense of the premium. Now that I am with an honorable provider, I am thrilled and know “pet insurance” is valuable, just not with the AKC as my experience has been.

  7. Doyle says:

    I am very disheartened with what I thought was a respectable insurance provider. The AKC has only provided disproportionate premium increases and not provided a practical product. You pay over a $1,000 dollars in annual premiums on the Wellness Plan; yes they will reimburse you after the deductible for heartworm, annual shots. This does not offset the despicable reimbursements (if any) being with the AKC insurance. They lose submitted claims, the customer service is rude, they pay on a fee schedule which is something unrealistic, and won’t cover hereditary conditions or arthritis, and the processing of the claim is sluggish. The frustration you undergo is incredible being with this provider. I have cancelled this insurance and so glad I did. Now my sweet baby is covered with Embrace, a provider that actually provides customer service, GET THIS even hereditary conditions, arthritis, allows you to customize the plan, reimbursements not based on a fee schedule and you select the percentage of reimbursement, no “per incident” deception as the AKC has – that is a huge one – so watch out for that! ABOVE ALL – my new carrier communicates with experienced professionals who are thoughtful, attentive, considerate, compassionate kind as well as timely claim processing, and well-informed staff. I had many an experience with the AKC insurance. I was with the AKC for 5 years so I speak with experience on how dreadful they are as an insurance provider.

  8. Brody's Mom says:

    The AKC only provides you with the impression of insurance coverage. When you truly need this insurance as what happened to me, AKC excludes and denies coverage. This insurance is good to get the teeth cleaned with the wellness plan. Now I ask the $1,000’s you pay in an annual premium you could have paid for the teeth cleaning at least twice.

    So for years I thought I had respectable insurance with the AKC and really I had the “Illusion” of coverage. I cancelled my coverage with the horrible provider and moved to an excellent one. They lost claims, denied claims, hideous customer service just to name a few. Then they would find a clause which got them out of paying the claims.

    Read the fine print – watch for “annual maximum” “per-incident” “hereditary conditions” “genetic conditions” and of course “arthritis” – AKC does not pay for these illnesses. See what I mean — they offer the illusion because some medical claim most likely will fall into these categories and be denied as is what happened to me and my beloved pet.

    Many OTHER providers do not have the “illusion” and offer creditable coverage for the same price!

    BEWARE OF THE AKC PET INSURANCE

  9. Helen says:

    I HAD THIS INSURANCE WITH THE AKC — IT WAS DREADFUL. THEY DID NOT DELIVER WHAT IT REPRESENTED IT WOULD. DON’T FALL FOR THE AKC NAME – AS I HAD. SAVE YOUR MONEY AND SELF FUND OR FIND A REPUTABLE PROVIDER. ANY PREMIUM IS TOO MUCH WHEN THEY DON’T DELIVER WHAT THEY REPRESENT. THE AKC HAS AWAY TO WEASEL OUT OF REIMBURSEMENTS. SELF FUND OR FIND A REPUTABLE PROVIDER. IF YOU CHOOSE THIS COMPANY ****READ**** THE FINE PRINT. DON’T COVER HERIDITARY, DIABETIES, KIDNEY, ARTHITIS AND MANY OTHER CONDITIONS. PROCEED WITH CAUTION WHEN INVOLVING HEALTH CARE FOR YOUR PET THROUGH THE AKC.

  10. Fred says:

    The AKC Pet Partners Insurance only provides the ILLUSION of insurance coverage. When you come to a time when you need the insurance for a “major” illness – the AKC is not partnering with you — in fact they deny claims and don’t pay — so for all the years you pay to have insurance for your beloved pet — it is only an ILLUSION the AKC provides you with. They denied diagonostics, hospitalization, and many other things. Yes they paid for a minor wellness exam — I could have paid for that myself with the premium — I did not purchase insurance for “wellness” it was for “illness” — so I just paid for the “Illusion”. I STRONGLY suggest any other provider or self fund before ever getting involved with the AKC>

  11. Richard says:

    I have been very satisfied with the AKC pet heakthcare plan. They pay quick and its easy to file claims.

  12. Joyce D. says:

    The AKC Pet Insurance is only an illusion. I had this insurance and dropped it. When it came to actually needing to use it. It appears the AKC only offers you the illusion of coverage. When you actually need it they deny claims, lose documentation, have rude customer service. Here you go to bed at night thinking your loved pet has creditable coverage. Not if you have the AKC Pet Insurance. It merely is an illusion of coverage. Thankfully I have taken my business elsewhere and WOW is that ever eye opening to have Great Customer Service, Prompt Claim Processing and CARING provider services. All something that does not exist with the AKC insurance.

  13. Only an Illusion says:

    I have now cancelled with the AKC Pet Insurance. The colossal problem with the AKC is the “per incident” and “chronic” add in heredity and arthritis — so in the end you basically have the “ILLUSION” of coverage. My experience has been something is forever fallen into one of these categories – when it is not the facts. Now add in the denied claims, lack of integrity with the AKC Pet Insurance, you only paid for the “fantasy” of have a creditable provider while covered with the AKC. You pay huge premiums and have basically nothing. As stated, I have dropped the AKC and guess what — I now have a creditable provider for my pup withou an “ILLUSION” of coverage — my new provider is based on “factual” claims processed and paid

  14. Not a Good Provider the AKC says:

    I am very disheartened with what I thought was a respectable insurance provider. The AKC has only provided disproportionate premium increases and not provided a practical product. You pay over a $1,000 dollars in annual premiums on the Wellness Plan; yes they will reimburse you after the deductible for heartworm, annual shots. This does not offset the despicable reimbursements (if any) being with the AKC insurance. They lose submitted claims, the customer service is rude, they pay on a fee schedule which is something unrealistic, and won’t cover hereditary conditions or arthritis, and the processing of the claim is sluggish. The frustration you undergo is incredible being with this provider. I have cancelled this insurance and so glad I did. Now my sweet baby is covered with Embrace, a provider that actually provides customer service, GET THIS even hereditary conditions, arthritis, allows you to customize the plan, reimbursements not based on a fee schedule and you select the percentage of reimbursement, no “per incident” deception as the AKC has – that is a huge one – so watch out for that! ABOVE ALL – my new carrier communicates with experienced professionals who are thoughtful, attentive, considerate, compassionate kind as well as timely claim processing, and well-informed staff. I had many an experience with the AKC insurance. I was with the AKC for 5 years so I speak with experience on how dreadful they are as an insurance provider. My advices to anyone with or considering the AKC Pet Insurance read the fine print – and stay away. When I needed it the insurance for illness they were NEVER there, I can say the AKC has disappointed me in everyway

  15. Annie says:

    THE AKC has yet to explain how a MRI of the brain relates to Nephritis with entire seperate dates of service? THEY DON’T — yet to get out of paying it they say it is the same incident. \ I believed in the AKC name — The AKC showed me exactly what that means pertaining to insurance — NOTHING. I am NOW insured on an annual basis now without the AKC per incident “Gimmick” which exceeds anything the AKC offers at a better price — so “MOST PROVIDERS DO NOT HAVE PER INCIDENT” gimmick. I am no longer with the AKC and do not have the AKC gimmick restriction. It was my mistake for believing the AKC offered a valuable plan paying a TON for 4 policies. Clearly the AKC proved me wrong — it wasn’t worth the paper it was written on in my opinion and experience. In the end I am just glad to have my pups with a valuable provider now and that is NOT THE AKC.

  16. Luv My Pups says:

    We had the AKC Pet Insurance. It is not worth the paper the policy is written on. When we needed the insurance — they did not pay the claims, lost documentation. Time and time again it was the same chronicle. The customer service was discourteous, impolite on a good day, experienced long holds times and in the end — claims were not paid. Make inquiries on other pet insurance providers and REVIEW it before getting involved with this so called insurance provider – they only provided us with heartache. Without a doubt the AKC name means nothing when it comes to this insurance. For whatever it is worth – review petinsurancereview dot com and see for yourself what consumers experiences have been with all available insurance – the AKC – has one of the lowest ratings. With that side I was able to research and select an EXCELLENT provider that IS NOT the akc pet healthcare insurance

  17. Scott- STay Away from AKC says:

    Allen 24 hours ago

    How fabulous of experience would think this is? Apparently it is the AKC claims processing way. My family has had multiple pet policies with the AKC for years. We had the unfortunate experience of actually having to utilize the insurance. Our pup was hospitalized three times. Now we had the Wellness Plan – the most enriched plan available (short of neutering & spay). Not only does the AKC conveniently loose claims, have the rude customer service, they also have a big loop hole. So beware! We lost our pup sadly, the doctors recommended euthanasia after 3 separate hospitalizations at the young age of 8. What does the AKC do? They denied diagnostics, hospitalization and euthanasia. These hospitalizations and diagnostics were not related to the same thing despite the AKC thought process. I ask what does an MRI of the brain have to do with Nephritis and what does that have to do with Aspiration Pneumonia? The AKC loop hole is they throw everything into one category and they claim it is all related to the same incident – including euthanasia and deny all claims. Watch out for this company. I got sucked into the AKC name – well clearly it is a sad day when the AKC is affiliated with such antics and loop holes. I cannot stress enough how you need to look for insurance with a competent provider that does not have the “per incident” restriction and make certain they have an annual maximum to protect you and your pet if you are ever in the need to use insurance. Clearly the AKC scams you to believe they provide excellent coverage – including the unfortunate event of euthanasia. Clearly my experience proves that the AKC does nothing when the need arises for major services and diagnostics. For my family we will bring it to the State Insurance Dept. for review. Had I had one ounce of this knowledge I would have checked out other companies. It is my fault for buying into the AKC name and not looking further. I have since found companies that give you annual maximum without the per incident loop hole the AKC tries to use. Guess what – the other companies actually offer “quality” customer service too. Be smarter than me – go anywhere but the AKC for fear your experience will be the same as mine. Obviously we are purchasing insurance to protect our beloved pets and you will NEVER have that comfort level based off my experience with the AKC – over $8,000 in denied claim and denied euthanasia which are to be covered. Seriously do not bite into the scams of the so called “pet insurance provider”. I would have been better off self funding the policy myself for the amount of money I paid them and not had the aggravation, rude customer service, lost claims, denied claims and outrageous premiums. Check out OTHER providers SERIOUSLY – this insurance is not worth TWO CENTS do to the gross incompetence and “loop hole” mentality of AKC PetPartners Insurance.
    Shannon 12 minutes ago

    The only one that the AKC Petpartners Insurance partners with is with THEMSELVES! This company has denied my family 1,000’s of dollars in UNPAID claim inclusive of eusthanasia. I am shopping other insurance after experiencing how deplorable the customer service is. The lost claims they forever seem to misplace and the wrongful denial to claims INCLUSIVE OF EUTHANASIA when we were told it was medically necessary. I had the wellness plan – pretty comprehensive and they only pay PEANUT things – when it comes to the “true reason we have insurance” forget about the AKC since you have NOTHING at all if you are with the AKC Petpartners Insurance per our experience. You need to look for providers WITHOUT the NEVER ENDING clauses the AKC has. OTHERWISE — SELF FUND YOUR OWN POLICY. To have an AKC Policy — USELESS and HEART WRENCHING! Be certain to read the AKC catch all loop hole — PER INCIDENT, they consider EVERYTHING the same incident even when their own EOB’s indicate different diagnosis.

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